Cashier

Pollo Campero; Burbank (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Pollo Campero in California seeks a Front of House Team Member, Cashier, to guide guests through the menu, assist with orders, and ensure a memorable dining experience. You will greet guests, process transactions, and help with take-out and dine-in service in a fast-paced environment.

Requirements include fluency in English and Spanish, flexibility to work nights and weekends, and the ability to lift up to 50 lbs while standing for extended periods.

Qualifications

• Must be 18 years of age or older.
• Fluent in English and Spanish.
• Preferred: 1+ year in similar role.
• Able to lift up to 50 lbs and stand for long periods.
• Flexible to work nights, weekends, and holidays.

Responsibilities

• Greet guests and assist with menu guidance.
• Answer questions and suggest menu items.
• Verify orders for accuracy and process POS transactions.
• Operate cash register and handle cash responsibly.
• Count register at start and end of shift with management.
• Assist with front-line food prep and take-out orders.
• Provide quick, friendly service to ensure customer satisfaction.
• Follow safety policies and communicate effectively in a busy restaurant.

Skills

English Fluent

Spanish Fluent

Job description

Overview

The Front of House Team Member, Cashier’s responsibility is to provide an unforgettable experience for our customers thru guiding them around the menu and supporting them in completing an order that fits their needs and expectations.

Responsibilities

• Welcoming new and repeat guests every visit
• Be knowledgeable of all menu items to make meal suggestions and answer questions
• Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures
• Operate cash register and must be able to count money and give change correctly
• Count register before and after each shift with management to ensure no shortage or overage
• Assist with front line food preparation procedures such as packaging and take orders to tables
• Ensure customer satisfaction by providing quick, efficient service and quality products
• Must be able to work with others and communicate effectively in a busy restaurant environment
• Follows and abides all safety rules, policies, and procedures

Qualifications

• Must be 18 years of age or older
• Must be fluent in English & Spanish
• Preferred: 1+ year of experience in similar roles
• Ability to lift and push 50 lbs.
• Ability to stand for long periods
• Flexibility to work nights, weekends, and holidays
• Must follow the company Personal Care and Hygiene policies
• Must be able to produce authorized U.S. work documents

Expected Behaviors

• Be Service OBSESSED
• Friendly, welcoming attitude
• Energetic Team Player
• Must have good interpersonal communication skills to work with customers and other employees
• Sense of urgency
• Attention to details
• Proactively help where it is most needed in the restaurant

Pay Rate

USD $20.00/Hr.