Cashier

The Home Depot; League City (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The Home Depot in the United States is seeking a Head Cashier to oversee front-end operations, assist cashiers, and ensure fast, friendly service.

This role involves guiding price checks, approving POS transactions and returns, monitoring Self-Checkout, and coaching new cashiers to uphold store standards.

Qualifications

• 1+ years of Cashier experience.

Responsibilities

• Process Checkout and Returns transactions for customers.
• Monitor and maintain the Self-Checkout area.
• Provide customers with information and identify selling opportunities.
• Follow policies and procedures to minimize shrink.
• Escalate issues and assist in coaching and training of other Front End Associates.

Job description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.

Qualifications

The preferred qualification for a Head Cashier is 1+ years of Cashier experience.