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The Home Depot in Anaheim, California is seeking a Head Cashier who plays a critical customer service role. The Head Cashier will ensure that customers receive fast, friendly, and accurate service. Responsibilities include processing transactions, maintaining the Self-Checkout area, and training new Cashiers.
The ideal candidate will have over 1 year of Cashier experience and will support the Cashiers while assisting with customer issues and transactions. Join The Home Depot team to help create a positive shopping experience.
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
The preferred qualification for a Head Cashier is 1+ years of Cashier experience.