Cashier

The Home Depot; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Houston is looking for a Head Cashier. In this role, you will provide fast, friendly, and accurate customer service, monitor the Self-Checkout area, and assist in training and supervising Cashiers. The ideal candidate should have over 1 year of experience in a cashier role and be proactive in addressing customer needs. Join us to ensure a positive shopping experience for our customers.

Qualifications

• 1+ years of Cashier experience.
• Ability to provide fast and friendly customer service.
• Proactive product/project knowledge to assist customers.

Responsibilities

• Process Checkout and Return transactions.
• Monitor and maintain the Self-Checkout area.
• Assist in supervision, coaching, and training of Cashiers.

Job description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.