Cashier

The Home Depot; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer located in Houston is seeking a Head Cashier to provide critical customer service. The ideal candidate will process transactions, support fellow Cashiers, and proactively serve customers. Responsibilities include coaching new Cashiers and ensuring compliance with all policies. A preference for candidates with more than 1 year of Cashier experience will be considered. The position offers a dynamic environment where customer interaction is key.

Qualifications

• Preferred qualification is 1+ years of Cashier experience.
• Ability to provide fast, friendly, and accurate service.
• Skills in supervising and training other associates.

Responsibilities

• Process Checkout and Return transactions.
• Monitor and maintain the Self-Checkout area.
• Assist in supervising and training new Cashiers.

Skills

Customer service

Transaction processing

Coaching

Product knowledge

Job description

Job Description

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.