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The Home Depot in Selma, TX is seeking a Head Cashier to lead front-end operations and deliver fast, friendly service. You will oversee checkout processes, guide associates, and address customer needs to help minimize shrink and ensure a smooth customer experience.
The Head Cashier will train new cashiers, manage price checks and POS tasks, and escalate issues as needed while maintaining strong product knowledge and customer focus.
77045BR
Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.