Cashier

The Home Depot; Glen Allen (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

The Home Depot in Glen Allen, VA is seeking a Head Cashier to lead front-end operations, assist in coaching cashiers, and maintain a fast, friendly customer experience. You will oversee checkout areas, ensure accurate transactions, and help keep Self-Checkout, Pro Desk, Returns, and Tool Rental running smoothly.

You will escalate issues as needed, assist with price checks and markdowns, and support training of new cashiers to uphold company standards and shrink control.

Qualifications

• Head Cashier preferred with 1+ years of cashier experience.

Responsibilities

• Process Checkout and Return transactions across mainline registers, Self-Checkout, Pro Desk, and Tool Rental.
• Escalate customer issues and assist in supervising and training other Front End Associates.

Skills

Customer service

Cashier experience

Job description

85710BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.