Cashier

Kroger; Savannah (TN); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company dedicated to creating exceptional customer experiences. As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction through efficient service and support. This position offers flexible scheduling, extensive benefits, and numerous growth opportunities, making it an ideal choice for those seeking both part-time and full-time roles. With a focus on teamwork and community, this role allows you to contribute to a welcoming environment while developing your skills in a fast-paced setting. If you're passionate about helping others and eager to learn, this opportunity is perfect for you.

Benefits

Extensive healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Employee Assistance Program

Qualifications

• Strong customer service skills and ability to handle transactions efficiently.
• Knowledge of cash handling policies and food safety regulations.

Responsibilities

• Process customer transactions quickly and accurately at the check lane.
• Maintain a welcoming environment and assist customers with inquiries.
• Comply with cash handling policies and food safety regulations.

Skills

Customer Service

Cash Handling

Point of Sale (POS) System

Food Safety Regulations

Education

High School Diploma or Equivalent

Job description

Customer Service Associate Role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. With a history of innovation, we strive to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What You'll Receive from Us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. Benefits include:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support, including free counseling via our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Numerous growth opportunities through industry-leading training and diverse career pathways.

For more details, visit our Benefits Page.

Key Responsibilities:

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders and loyalty offers according to company policy.
• Adhere to cash handling policies, including limits on shortages and overages, and work to control loss.
• Comply with guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies and follow policies for postage stamps, gift cards, and coupons.
• Stay current with advertisements and promotions.
• Follow all food safety regulations and safety procedures, reporting unsafe conditions or incidents.
• Maintain equipment and notify management of repairs needed.
• Create a welcoming environment for customers by assisting with questions about products and store services.
• Comply with all applicable laws, regulations, and company policies.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts professionally and act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist customers, including minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.