Cashier

Kroger; Sandusky (OH); On-site; USD 28,000 - 36,000; Part time

Job summary

Join a forward-thinking company as a Customer Service Associate, where your passion for food and people will shine. This role is vital in creating outstanding customer experiences through exceptional service and maintaining a safe, clean environment. With opportunities for growth and a supportive culture, you'll thrive in a dynamic setting that values your contributions. Enjoy comprehensive benefits, flexible scheduling, and a chance to be part of a diverse team dedicated to feeding the human spirit. Apply today to embark on a rewarding career path!

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee Assistance Program

Associate discounts

Qualifications

• Strong customer service skills and ability to handle cash transactions.
• Knowledge of food safety regulations and company policies.

Responsibilities

• Process customer transactions quickly and accurately at the check lane.
• Create a welcoming environment for customers and assist with product questions.

Skills

Customer Service

Cash Handling

POS System Operation

Conflict Management

Education

High School Diploma or equivalent

Tools

Point of Sale (POS) System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. With a history of innovation, we strive to create memorable experiences for our customers, communities, and colleagues, with food at the heart of everything we do.

Here, people matter. That's why we aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including physical, emotional, and financial health options.
• Healthcare coverage: medical, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave.
• Support services: free counseling and financial coaching through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on a variety of products and services.
• Tuition reimbursement of up to $21,000 over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more details, visit our Benefits Page.

Cashier Responsibilities

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders such as cash, checks, credit/debit cards, SNAP EBT, WIC, rain checks, loyalty offers, and coupons, following company policies.
• Adhere to cash handling limits and work honestly to control loss.
• Follow guidelines on restricted sale items (e.g., alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay updated on current and upcoming promotions and advertisements.
• Comply with all food safety regulations and safety procedures.
• Identify and report unsafe conditions or incidents to management.
• Perform preventive maintenance by inspecting equipment and reporting repairs.
• Create a welcoming environment for customers by assisting with product questions and ensuring they feel valued.
• Follow all applicable laws and company guidelines.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.