Cashier

Kroger; Richland (MS); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Customer Service Associate to enhance customer experiences through exceptional service. In this role, you will process transactions, operate the Point of Sale system, and create a welcoming atmosphere for customers. Join a company that values respect, integrity, and diversity, and offers comprehensive benefits including healthcare coverage, tuition reimbursement, and flexible scheduling. If you are caring, purpose-driven, and eager to learn, this opportunity is perfect for you.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Paid Time Off

Qualifications

• Ability to process transactions quickly and accurately.
• Knowledge of cash handling and customer service best practices.

Responsibilities

• Process customer transactions efficiently at the check lane.
• Maintain a welcoming environment and assist customers with inquiries.

Skills

Customer Service

Cash Handling

POS System Operation

Conflict Management

Education

High School Diploma

Tools

Point of Sale (POS) System

Job description

Customer Service Associate Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We are committed to innovation and creating memorable experiences for customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients you need to craft your own recipe for success at work and in life. We support your growth with value and care, helping to feed your future. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What You'll Receive from Us

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or union plans.
• Flexible scheduling options in full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Job Responsibilities

• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand and operate the Point of Sale (POS) system, handling various tenders including cash, checks, credit/debit cards, SNAP EBT, WIC, rain checks, loyalty offers, and coupons according to company policy.
• Adhere to company policies on cash handling, loss prevention, and restricted sale items (e.g., alcohol, tobacco, DVDs).
• Report pricing discrepancies and follow procedures for postage stamps, gift cards, and coupons.
• Stay informed about current and upcoming promotions and adhere to food safety regulations.
• Follow safety procedures, identify unsafe conditions, and report incidents to management.
• Maintain equipment and notify management of repairs needed.
• Create a welcoming environment by assisting customers and answering product questions.
• Comply with all applicable laws, regulations, and company policies.
• Work cooperatively in a fast-paced environment and manage conflicts professionally.
• Act with honesty and integrity in handling customer and business information.
• Follow directions, seek assistance when needed, and support customers with special needs, minors, and older adults.
• Perform essential job functions with or without reasonable accommodations.