Cashier

The Home Depot; Randallstown (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

The Home Depot in Randallstown, MD is seeking a Head Cashier to lead front-end operations. You will oversee cashiers, process transactions, and help ensure fast, friendly service while maintaining store policies.

The ideal candidate has cashier experience and a willingness to coach teammates, handle price checks, and escalate issues when needed. This role emphasizes accuracy, teamwork, and customer satisfaction. Experience with POS systems is a plus.

Qualifications

• Head Cashier preferred with 1+ year cashier experience.
• Provide first-level escalation for customer issues.
• Coach and train Cashiers and assist in supervision of Front End staff.

Responsibilities

• Process checkout and/or returns transactions accurately.
• Monitor and maintain the Self-Checkout area.
• Assist in supervision and training of other Front End Associates.

Skills

Cashier experience

Customer service

Team leadership

Pricing & POS knowledge

Job description

87690BR

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.