Cashier

The Home Depot; Brooklyn Park (MN); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Minnesota is seeking a Head Cashier to lead front-end operations, guiding cashiers to deliver fast, friendly service and to monitor the Self-Checkout area. You will process Checkout and Return transactions while providing customers with product information and identifying selling opportunities.

You will also oversee price checks, approve POS transactions and markdowns, and participate in training new cashiers to strengthen team performance and minimize shrink.

Qualifications

• 1+ years of cashier experience.
• Strong customer service skills and friendly demeanor.
• Experience handling Checkout and Return transactions with accuracy.

Responsibilities

• Process Checkout and Return transactions and monitor Self-Checkout area.
• Provide customers with information and identify selling opportunities.
• Expedite price checks, approve POS transactions and markdowns.
• Assist in supervision, coaching and training of other Front End Associates.

Skills

Customer service

Cashier experience

POS systems

Tools

POS terminals

Job description

74280BR

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.