Cashier

The Home Depot; Lafayette (LA); On-site; USD 17,000 - 21,000; Full time

Job summary

The Home Depot in Lafayette, LA is seeking a Head Cashier to lead cashiers and ensure fast, friendly checkout while maintaining safety and accuracy in all transactions.

You will supervise, coach and train Front End Associates, participate in training of new Cashiers, and help optimize Self-Checkout operations and price-check processes. Strong customer service and cashier experience are essential.

Qualifications

• Head Cashier with 1+ years of cashier experience.
• Supervision, coaching and training of other Front End Associates.

Responsibilities

• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Provide customers with information and identify selling opportunities.
• Follow policies and procedures to minimize shrink.
• Supervise, coach and train other Front End Associates; participate in training of new Cashiers.
• Expedite price checks and approve POS transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.

Skills

Cashier experience

Coaching

Training

Customer service

Job description

114581BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.