Attraction Attendant

Malibu Jack's; Pigeon Forge, Northern (TN, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Five Star Parks & Attractions in Pigeon Forge, TN is hiring Attraction Attendants for Laser Tag to help guests have fun in a safe, welcoming environment.

You will operate attractions, greet guests, answer questions, and keep the area clean; ability to stand, move, and assist during busy events is required.

Join a team that values empathy, teamwork, and memorable experiences for families, friends, and coworkers.

Qualifications

• Demonstrated customer service skills with guest interaction.
• Positive energy and ability to engage guests in a fun environment.
• Strong interpersonal communication and teamwork.

Responsibilities

• Operates attractions following all safety expectations.
• Anticipates and resolves guest issues with or without assistance.
• Communicates clearly with guests and team members.
• Engages guests to ensure a positive and memorable experience.
• Keeps surrounding area neat, tidy, and clean.

Skills

Customer service

Energy

Communication

Job description

Job Title: Attraction Attendant - Laser Tag
Location – Pigeon Forge, TN

Company Overview:

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact.

Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to both indoor and outdoor family entertainment centers across the country. From the first smile at the front door to the last high-five of the day, we’re all about delivering experiences families, friends, and coworkers remember long after they leave.

As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you’re starting your very first job, looking for a flexible role, or building a long-term career, there’s a spot for you here.

Safety, trust, and a service mindset guide everything we do. We treat our guests like friends and our team members like family, creating a welcoming, inclusive environment where everyone’s contribution matters. We believe in empathy, teamwork, and opening doors to new possibilities, on the floor, behind the scenes, and beyond.

If you’re service-minded, motivated, and ready to be part of something fun and meaningful, we’d love to meet you. Join Five Star Parks & Attractions and help us deliver safe, clean, unforgettable fun to the communities we serve every single day

Job Summary:

Attraction Attendants at Five Star Parks are friendly, upbeat individuals with a desire to help guests have fun! We are looking for someone who brings a fun energy to the environment, that is outgoing, loves meeting new people, and is not afraid to step outside of their comfort zone.

Attraction Attendants operateallofour entertainment attractions and are responsible for the bulk of guest interaction. Below are some of the expectations of an Attraction Attendants, but not limited to:

• Operates attractions while following all safety expectations
• Anticipates and solves any guest issues, with or withoutassistance
• Communicates clearly with guests and team members
• Engages guests often to ensure a positive and lasting experience
• Keeps surrounding area neat, tidy, and clean.

• Stays organized and aware of party schedules to execute successfully booked events
• Answers any basic questions about the facility including pricing, directions, duration of game play etc.
• Embodies the core values of Sharing Fun, Putting People First, Pursuing Excellence, and Creating Lasting Memories

Additional Requirements:

• Position requires consistent activity, such as walking,bendingandlifting
• Must be able to work holidays and weekends
• Employmentmay requirebackground check

• Must be 16 years or older

Five Star Parks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, genetic status or any other status protected by federal, state or local law.

We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.

Five Star Parks & Attractions participates in the E-Verify program.