Cashier

The Home Depot; Novi (MI); On-site; USD 28,000 - 42,000; Full time

Job summary

The Home Depot in Novi is seeking a Head Cashier to lead front-end operations, assist customers, and ensure accurate checkout processes. You will support cashiers, monitor Self-Checkout, and help maintain store policies to minimize shrink.

The ideal candidate has 1+ years of cashier experience and a focus on service delivery, helping teammates succeed, and coaching new staff in daily procedures.

Qualifications

• 1+ years of cashier experience preferred.

Responsibilities

• Provide fast, friendly, accurate and safe service to customers.
• Process checkout and/or returns transactions.
• Monitor and maintain the Self-Checkout area.
• Offer product information and identify selling opportunities.
• Follow policies to minimize shrink.
• Assist in supervising, coaching and training of other Front End Associates.
• Participate in training of new Cashiers and use tools to coach.

Skills

Cashier experience

Customer service

Job description

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.