Cashier

The Home Depot; Chesterfield (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot is seeking a Head Cashier role in-store to lead front-end operations and ensure fast, friendly checkout experiences. The position emphasizes accuracy in processing transactions and knowledge sharing with team members to deliver excellent customer service.

Head Cashier will support price checks, transactions approvals, and coaching of cashiers, aiding in the supervision and training of Front End Associates as needed.

Qualifications

• 1+ years of cashier or POS experience.

Responsibilities

• Process checkout and returns accurately at mainline and self-checkout areas.
• Provide fast, friendly customer service and product information.
• Assist in training and coaching of new cashiers and monitor shrink.

Skills

Customer service

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.