Cashier

The Home Depot; Apex (NC); On-site; USD 16,531 - 22,041; Full time

Job summary

The Home Depot in Apex, NC is seeking a Head Cashier to support the front-end team and ensure fast, friendly service. You will process Checkout and Returns transactions, monitor Self-Checkout, and share product knowledge to help customers find what they need.

You will also assist in coaching and training Front End Associates, expedite price checks, and participate in POS approvals and markdowns for various registers and services. Previous cashier experience is preferred.

Qualifications

• 1+ years of cashier experience preferred.

Responsibilities

• Process Checkout and Returns transactions.
• Monitor and maintain the Self-Checkout area.
• Provide product knowledge to customers and identify selling opportunities.
• Follow policies to minimize shrink and assist in price checks and POS approvals for various registers and services.
• Assist in supervising and training Front End Associates by participating in the training of new Cashiers.

Skills

Customer service

Cashier experience

Coaching|training

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.