Cashier

City of New York; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

City of New York seeks a friendly, dependable cashier for the Rikers Island Central Cashier Facility. The role involves handling cash and electronic payments, greeting customers, and resolving inquiries in a fast-paced environment.

The successful candidate will balance receipts, maintain a clean checkout area, and support team members with duties as needed. Residency and civil service requirements apply.

Qualifications

• Requires a four-year high school diploma or equivalent and one year of cash-handling experience, or two years of related experience.
• Open to candidates with additional relevant education or experience as described in the minimum qualifications.
• Ability to work flexible shifts including evenings, weekends, and holidays.

Responsibilities

• Greet customers in a professional manner.
• Process cash, credit card, debit card, and digital payments accurately.
• Handle customer inquiries and resolve issues courteously.
• Maintain an accurate cash drawer and balance receipts at shift end.
• Follow policies for transactions and security.
• Support team with stocking and other duties as needed.
• Perform related duties as assigned.

Skills

Customer service

Conflict resolution

Cash handling

Attention to detail

Teamwork

Time management

Basic computer skills

Bilingual communication

Problem solving

Evenings/weekends availability

Education

High school diploma or equivalent

Tools

None

Job description

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for our employees, visitors, volunteers, and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 7,500 diverse professionals and knowledgeable experts.

The New York City Department of Correction seeks to recruit a friendly, dependable, and customer-focused Cashier for the Rikers Island Central Cashier Facility. The Rikers Island Central Cashier Facility assists people in custody, friends and family members with various discharge resources.

The facility is open 24/7, and the Division is looking for a flexible individual available for various shifts. The ideal candidate will provide excellent customer service, accurately process transactions, and help maintain a clean and organized checkout area. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. The incumbents will be responsible for but not limited to:

• Greeting customers in a friendly and professional manner;
• Processing cash, credit card, debit card, and digital payments accurately;
• Handling customer inquiries and resolving issues courteously;
• Maintaining an accurate cash drawer and balance receipts at the end of shifts;
• Following company policies and procedures regarding transactions and security;
• Supporting team members with stocking, and other office duties as needed;
• Perform related duties as assigned.

CASHIER - 10605

Minimum Qualifications

1. A four-year high school diploma or its educational equivalent, and one year of full-time satisfactory experience dealing with sums of money in such positions as cashier, sales cashier, bank teller, housing teller, railroad clerk, or toll collector; or
2. Two years of full-time satisfactory experience in "1" above.
3. Education and/or experience equivalent to "1" or "2" above. However, all candidates must have at least one year of full-time experience as described in "1" above.

Preferred Skills

• Customer service excellence and conflict resolution skills
• Cash handling and transaction accuracy
• Attention to detail
• Teamwork and collaboration
• Time management and organizational skills
• Basic computer proficiency
• Bilingual or multilingual communication skills
• Problem-solving and decision-making abilities
• Ability to work evenings, weekends, and holidays as needed

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.