Cashier

The Home Depot; Mount Pleasant (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot in Mount Pleasant, SC is seeking a Head Cashier to support a fast-paced front-end. You will process checkout and returns, supervise and train cashiers, and help ensure accurate pricing and efficient service.

The ideal candidate has 1+ year cashier experience, strong customer service skills, and the ability to coach teammates in a retail environment.

Qualifications

• 1+ year cashier experience preferred.
• Ability to train and coach fellow cashiers.
• Experience handling price checks and POS transactions.
• Assist in supervision and training of Front End Associates.

Responsibilities

• Process Checkout and Return transactions.
• Monitor and maintain Self-Checkout area.
• Provide product knowledge and identify selling opportunities.
• Follow policies to minimize shrink and support Head Cashier.
• Assist in expediting price checks, approving POS transactions and markdowns.

Skills

Cashier experience

Customer service

Tools

POS system

Job description

Job Description

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.