Cashier

Wingstop; Morning Sun Villas (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Wingstop is seeking a cashier to greet customers, take orders, and handle transactions with accuracy. You will upsell menu items, answer questions, and ensure orders are prepared correctly and delivered promptly in a fast-paced setting.

The role requires strong teamwork, reliable cash handling, and excellent interpersonal skills. Prior cashiering or restaurant experience is a plus, and you will be expected to uphold safety and sanitation standards while delivering a positive Wingstop experience.

Qualifications

• Experience in cashiering or retail sales is a plus.
• Ability to handle monetary transactions accurately and quickly.
• Strong customer service and interpersonal skills are required.

Responsibilities

• Greet customers and take orders in person or by phone.
• Process cash, card, and gift card payments accurately.
• Upsell menu items and maintain knowledge of promotions.
• Verify age for alcohol purchases and ensure order accuracy before serving.
• Balance the cash drawer and close out at shift end.

Skills

Cash handling

Customer service

Communication

Teamwork

Upselling

Tools

POS system

POS software

Job description

CASHIERWingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.DUTIESGreet and welcome customers entering the restaurant and calling into the restaurant.Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.Answer questions from customers and make menu recommendations.Monitor that all orders are read within Company quote times.Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).Balance the register at the end of the shift; deliver the amount before the next shift.Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.Maintain a professional and presentable appearance according to the company's Uniform StandardsReceive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.Leave customer with a positive, long-lasting impression of their WINGSTOP experience.SkillsComputer literate and comfortable using computerized register (POS) systems.Possess great cash handling skills.Professional, polite, and reliable even when under stress.Must have excellent interpersonal and people skills.Must have integrity, honesty and accountability.Cashier and restaurant experience a plus!Food Handler Certification requiredCashier and restaurant experience a plus!Food Handler Certification required