Cashier

Wingstop; Alabaster (AL); Presencial; USD 12.000 - 18.000; Jornada completa

Descripción de la vacante

Wingstop in Alabama is seeking a cashier to greet guests, take orders, and process payments in a fast-paced environment. You will upsell items, provide menu recommendations, and ensure accuracy and timeliness of all orders.

Responsibilities include balancing the register, maintaining a clean FOH, and handling customer questions or complaints with professionalism. Prior experience with food service and cash handling is preferred.

Formación

• Experience as cashier or in a restaurant preferred.
• Food Handler Certification required.
• Excellent cash handling and POS skills.
• Strong customer service and communication skills.

Responsabilidades

• Greet customers and take orders in person or by phone.
• Process cash, credit, and gift card transactions.
• Upsell menu items and promotions.
• Ensure orders are accurate and delivered on time.
• Balance the cash drawer at shift end.
• Maintain cleanliness of Front of House.

Conocimientos

Cash handling

Interpersonal skills

Reliability

Stress management

Customer service

Educación

Food Handler Certification

Herramientas

POS systems

Computer literacy

Descripción del empleo

CASHIERWingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.DUTIESGreet and welcome customers entering the restaurant and calling into the restaurant.Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.Answer questions from customers and make menu recommendations.Monitor that all orders are read within Company quote times.Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).Balance the register at the end of the shift; deliver the amount before the next shift.Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.Maintain a professional and presentable appearance according to the company's Uniform StandardsReceive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.Leave customer with a positive, long-lasting impression of their WINGSTOP experience.SkillsComputer literate and comfortable using computerized register (POS) systems.Possess great cash handling skills.Professional, polite, and reliable even when under stress.Must have excellent interpersonal and people skills.Must have integrity, honesty and accountability.Cashier and restaurant experience a plus!Food Handler Certification requiredCashier and restaurant experience a plus!Food Handler Certification required