Cashier

Wingstop; Helena (AL); On-site; USD 14,000 - 21,000; Full time

Job summary

Wingstop is seeking a friendly cashier to greet guests and take orders in person or by phone, while helping guests choose menu items.

You will handle cash and card transactions, upsell sides, balance the register, and keep the front of house clean and welcoming in a fast-paced environment.

Qualifications

• Food handler certification required.
• Restaurant experience is a plus.
• Excellent customer service and communication skills.
• Accurate cash handling and familiarity with POS systems.

Responsibilities

• Greet and assist customers entering the restaurant and take orders in-person or over the phone.
• Upsell, maintain knowledge of menu and promotions, and accurately process transactions.
• Verify age for alcohol purchases and handle cash, credit card, and gift cards.
• Balance the register at end of shift and ensure orders are prepared correctly.
• Maintain a clean and stocked Front of House area and promote safety procedures.
• Respond to customer questions and resolve issues or escalate to management as needed.

Skills

Cash handling

Interpersonal skills

Team player

Communication

Customer service

Education

Food Handler Certification

Tools

POS systems

Job description

CASHIERWingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.As a cashier at Wingstop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.DUTIESGreet and welcome customers entering the restaurant and calling into the restaurant.Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.Answer questions from customers and make menu recommendations.Monitor that all orders are read within Company quote times.Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).Balance the register at the end of the shift; deliver the amount before the next shift.Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.Maintain a professional and presentable appearance according to the company's Uniform StandardsReceive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.Leave customer with a positive, long-lasting impression of their WINGSTOP experience.SkillsComputer literate and comfortable using computerized register (POS) systems.Possess great cash handling skills.Professional, polite, and reliable even when under stress.Must have excellent interpersonal and people skills.Must have integrity, honesty and accountability.Cashier and restaurant experience a plus!Food Handler Certification requiredCashier and restaurant experience a plus!Food Handler Certification required