Cashier

Kroger Family of Companies; Maricopa (AZ); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

Kroger Family of Companies is seeking a cashier/checker to deliver friendly customer service at the checkout and help customers navigate pricing, promotions and payment options. The role requires strong communication, math skills, and the ability to process transactions accurately in a busy store environment.

Responsibilities include greeting customers, operating the POS system, handling multiple tender types, adhering to loss-prevention guidelines and following all safety and store policies.

Qualificações

• Customer service experience.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Responsabilidades

• Greet and assist customers at the checkout.
• Process transactions quickly, accurately, and efficiently.
• Understand POS system and handle cash, checks, credit, debit, SNAP EBT, offline SNAP EBT, WIC, rain checks, and coupons according to policy.
• Adhere to cash handling limits and loss prevention guidelines.
• Follow policies for restricted sale items (Alcohol, Tobacco, DVDs).
• Stay current with present, future, seasonal ads and promotions.
• Ensure compliance with safety and food handling regulations.
• Identify unsafe conditions and notify management; assist with preventive maintenance of equipment.
• Create a welcoming environment and answer product questions for customers.

Conhecimentos

Customer service experience

Effective communication

Basic math skills

Descrição da oferta de emprego

RESPONSIBILITIES

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.