Cashier

Kroger Family of Companies; Alcoa (TN); On-site; USD 17,000 - 21,000; Part time

Job summary

Kroger Family of Companies in Alcoa, TN is seeking a friendly Cashier/Checker who greets customers, assists at the register, and helps create a welcoming store atmosphere. You will process transactions quickly and accurately at the check lane.

You should be comfortable handling cash, checks, credit/debit, SNAP/EBT, coupons, and loyalty offers using the POS system, while following safety and loss-prevention policies in a fast-paced retail environment.

Qualifications

• Customer service experience required.
• Strong communication skills and ability to explain products clearly.
• Basic math skills for balancing cash and transactions.

Responsibilities

• Greet customers and assist at the checkout to ensure a positive shopping experience.
• Process transactions quickly, accurately, and efficiently at the check lane.
• Understand POS system and handle cash, checks, credit, debit, SNAP EBT, WIC, coupons and loyalty offers per policy.
• Adhere to cash handling, loss prevention, and safety guidelines.
• Provide support and information about products and store policies as needed.

Skills

Customer service experience

Effective communication

Basic math

Job description

RESPONSIBILITIES

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.