Cashier

Wingstop - FWS; Kansas City (KS); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading franchise as a Cashier, where you will deliver exceptional customer service in a fast-paced environment. This role involves processing orders, managing cash transactions, and contributing to a positive dining experience. You will be part of a dynamic team, ensuring customer satisfaction and upholding safety standards in a fun, engaging workplace.

Benefits

Medical / Rx, dental and vision insurance for full-time employees

Life Insurance - $25k company provided

401k - 4% match after 90 days

Qualifications

• Experience using a computer and register (POS) system preferred.
• Maintain regular and consistent attendance and punctuality.

Responsibilities

• Provide fast, friendly, and excellent customer service.
• Handle cash and accurately process transactions.
• Monitor orders and ensure guest satisfaction.

Skills

Strong cash handling skills

Interpersonal skills

Ability to learn quickly

Ability to work as part of a team

Education

Food Handler Certification

Job description

Cashier

As a Cashier at Wingstop, you are responsible for delivering fast, friendly, and excellent customer service during the order taking process, whether by phone or in person. He / she / they will have to be quick and efficient in communicating with team members in both the front of house and back of house to make sure our guests are satisfied and have received their orders on time.

Qualifications / Education / Experience :

• Experience using a computer and register (POS) system preferred
• Food Handler Certification required.
• Strong cash handling skills.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include mornings, evenings, weekends, late nights and / or holidays.

Summary of Key Responsibilities :

Responsibilities and essential job functions include but are not limited to the following :

Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop.

Greet all guests in a friendly and welcoming manner whether by phone or in person.

Place orders for guests in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.

Be knowledgeable on menu offerings, sauce descriptions and promotions to better assist guests in making order recommendations and answering questions.

Monitor that all orders are ready within quoted guest order readiness times.

Verify the accuracy and presentation of all guest orders before delivery to guests to ensure the highest level of guest satisfaction.

Strong cash handling skills to accurately process cash, credit card and gift card transactions and balance of register at end of shift.

Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked; including restrooms. Restocking products during periods of downtime or as directed.

Practice safe food handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.

Maintain a professional and presentable appearance according to the company's Uniform Standards

Receive and handle complaints from guests and guide the manager on duty if a problem requires escalation.

Leave guests with a long-lasting and positive impression of their WINGSTOP experience.

Required Knowledge, Skills and Abilities :

Ability to learn quickly

Ability to understand and carry out oral and written instructions and request clarification when needed

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Cashier and restaurant experience a plus

Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation.

Ability to stand for long periods of time and work in a fast-paced environment.

Benefits :

Assuming all eligibility factors are met, you will be eligible for company benefits such as :

Medical / Rx, dental and vision insurance packages for full-time employees.

Life Insurance-$25k company provided with election of health benefits.

401k- 4% match, 100%, at 90-days

WINGSTOP - FWS is an independent owned and operated franchisee. Equal Opportunity Employer.

Pay Range : $21.10 per hour