Cashier

The Home Depot; Dover (DE); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Dover, DE is seeking a Head Cashier to support cashiers across checkout operations and the Self-Checkout area. You will process transactions, monitor price checks, and help minimize shrink while delivering fast, friendly service.

The role may involve supervising and training Front End Associates, coaching cashiers, and escalating customer issues as needed to ensure smooth store operations and customer satisfaction.

Qualifications

• 1+ year of cashier experience preferred.
• Provide fast, friendly, accurate and safe service.
• Assist in supervision and training of Front End Associates.

Responsibilities

• Process checkout and returns; monitor Self-Checkout areas.
• Provide product knowledge to help customers and spot selling opportunities.
• Assist in supervision, coaching and training of Front End Associates.
• Escalate issues as needed and help minimize shrink.

Skills

Cashier experience

Job description

82522BR

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.