Cashier

The Home Depot; Geneva (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

The Home Depot in Geneva, IL seeks a Head Cashier to lead and support Front End staff while delivering fast, friendly service at the register. You will handle Checkout and Returns, assist with price checks and markdowns, and ensure customers receive knowledgeable product information.

Ideal candidates have at least 1+ years of cashier experience, strong customer focus, and the ability to coach coworkers. This role emphasizes teamwork and compliance with store policies.

Qualifications

• Cashier experience preferred.
• Customer service oriented and able to handle transactions accurately.

Responsibilities

• Process Checkout and Returns transactions accurately.
• Monitor and maintain the Self-Checkout area.
• Provide product knowledge to help customers and identify selling opportunities.
• Follow all policies to minimize shrink.
• Assist in training and coaching other Front End Associates.
• Support Head Cashier with price checks, POS transactions and markdown approvals.
• Escalate customer issues as first line of escalation.
• Participate in supervision and development of cashiers.

Job description

73146BR

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.