Cashier

The Home Depot; Jacksonville (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Home Depot in Jacksonville seeks a Head Cashier to lead the front-end team and ensure fast, friendly, accurate service at checkout and self-checkout areas. You will handle returns, price checks, and uphold store policies to minimize shrink.

The role includes coaching and training cashiers, expediting price checks, and supporting POS transactions and department operations. Prior cashier experience is preferred.

Qualifications

• 1+ years cashier experience preferred.
• Strong customer service and communication skills.
• Ability to handle cash and operate POS accurately.

Responsibilities

• Process checkout and returns accurately and efficiently.
• Monitor and assist in Self-Checkout area and provide product information.
• Coach and train new Cashiers; support Head Cashier in daily operations.

Skills

Customer service

Cash handling

Team supervision

Communication

Tools

POS system

Self-checkout

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.