Cashier

The Home Depot; Key West (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

The Home Depot in Key West, FL is seeking a Head Cashier to lead frontline staff, deliver fast, friendly service, and ensure accurate transactions across all checkout areas. The role emphasizes coaching and developing other cashiers while maintaining store standards.

You will monitor the Self-Checkout area, assist with price checks and markdowns, and provide first-level escalation for customer issues. 1+ years of cashier experience is preferred.

Qualifications

• 1+ years of cashier experience preferred.
• Strong customer service skills and ability to handle transactions accurately.

Responsibilities

• Process checkout and returns accurately and quickly.
• Monitor and maintain Self-Checkout area.
• Escalate customer issues as first level of support.
• Assist in coaching and training of other Front End Associates.
• Support Head Cashier with price checks and markdowns.

Skills

Customer service

Cashier experience

POS transactions

Tools

Self-Checkout system

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.