Cashier

The Home Depot; Carson (CA); On-site; USD 26,000 - 38,000; Full time

Job summary

The Home Depot in California is seeking a Head Cashier to lead the front-end team, ensure fast, friendly and accurate checkout, and oversee the Self-Checkout area across mainline registers, Returns, Pro Desk and Tool Rental.

You will coach and train new cashiers, assist in price checks and approvals, escalate customer issues, and drive a positive customer experience with a focus on minimizing shrink and improving service quality. Prior cashier experience (1+ year) is preferred.

Qualifications

• 1+ year of cashier experience preferred.
• Strong customer service orientation.

Responsibilities

• Lead the front-end team and supervise checkout processes.
• Oversee Self-Checkout area and maintain accuracy of transactions.
• Coach and train new cashiers and support staff.

Skills

Cashier experience

Customer service

Job description

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.