Cashier

The Home Depot; Gilroy (CA); Sur place; USD 31 000 - 42 000; Plein temps

Résumé du poste

The Home Depot in Gilroy, CA is seeking a Head Cashier to support store front-end operations, processing Checkout and Returns, and ensuring fast, friendly service for customers at Self-Checkout stations.

The Head Cashier will expedite price checks, handle markdowns on mainline registers, and escalate issues as needed while assisting in coaching and training Cashiers and Front End staff.

Qualifications

• 1+ years of Cashier experience.

Responsabilités

• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Provide customers with information and identify selling opportunities.
• Assist in supervision, coaching and training of Front End Associates by participating in training of new Cashiers.

Connaissances

Cashier experience

Description du poste

Job Description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.