Cashier

The Home Depot; Broken Arrow (OK); On-site; USD 26,000 - 34,000; Full time

Job summary

The Home Depot is seeking a Head Cashier in Broken Arrow, OK to deliver fast, friendly, and accurate service at the front end. You will process transactions, assist in the Self-Checkout area, and monitor safety and accuracy while upholding store policies.

The role includes supervising and training Front End Associates, expediting price checks, and supporting the team to minimize shrink and improve customer experience.

Qualifications

• 1+ years of cashier experience preferred.
• Strong customer service skills.
• Ability to follow policies to minimize shrink.

Responsibilities

• Provide fast, friendly, accurate and safe service to customers.
• Handle Checkout and Returns transactions and monitor Self-Checkout area.
• Assist in supervising, coaching and training of Front End Associates and fellow Cashiers.

Skills

Cashier experience

Customer service

Job description

Job DescriptionPosition Purpose:Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.