Cashier

The Home Depot; Phoenix (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

The Home Depot in Phoenix, AZ is seeking a Head Cashier to lead front-end operations, ensuring fast, friendly, accurate, and safe service for every customer.

You will supervise cashiers, coach team members, assist with price checks and POS approvals, monitor the self-checkout area, and help minimize shrink while upholding store policies. This role requires 1+ years cashier experience and a willingness to lead by example.

Qualifications

• 1+ years of cashier experience preferred for Head Cashier.

Responsibilities

• Provide fast, friendly, accurate, and safe service to customers.
• Process Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area.
• Coach and train other Front End Associates.
• Assist in supervision and escalation of customer issues.

Skills

Cashier experience

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.