Cashier

The Home Depot; Town of Florida (NY); Presencial; USD 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading home improvement retailer is looking for a Cashier to provide exceptional customer service during transactions. This role involves monitoring self-checkout areas and assisting with cashier supervision and training. The ideal candidate should have at least 1 year of cashier experience and be knowledgeable about the store's policies and procedures. The position requires excellent communication skills and a customer-first attitude in a fast-paced environment.

Formación

• 1+ years of cashier experience preferred.
• Ability to provide fast and friendly customer service.
• Knowledge of policies and procedures.

Responsabilidades

• Process Checkout and Return transactions.
• Monitor and maintain the Self-Checkout area.
• Assist in the supervision and training of Cashiers.

Conocimientos

Customer service

Product knowledge

Coaching

Descripción del empleo

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.