Cashier

The Home Depot; Pittsburgh (Allegheny County); On-site; USD 19,286,000 - 27,552,000; Full time

Job summary

A leading home improvement retailer in Pittsburgh is looking for a Cashier to deliver fast and friendly customer service. In this role, you will manage checkout and return transactions while supporting other cashiers. The ideal candidate will have experience in customer service, a strong understanding of product knowledge, and the ability to train new staff effectively. This position is critical for ensuring customer satisfaction and minimizing shrinkage.

Qualifications

• 1+ years of Cashier experience preferred.

Responsibilities

• Provide fast, friendly, accurate, and safe service.
• Process checkout and return transactions.
• Train and support new cashiers.
• Provide first level escalation for customer issues.
• Support Head Cashier in expediting price checks, approvals and markdowns.

Skills

Customer service

Checkout processing

Team supervision

Product knowledge

Job description

Position Purpose:

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.