Cashier

The Home Depot; Auburn (CA); On-site; USD 28,000 - 36,000; Full time

Job summary

The Home Depot in Auburn, CA is seeking a Head Cashier who plays a key role in delivering fast, friendly service at the front end. You will help customers with checkouts, returns, and product information while keeping the Self-Checkout area orderly.

You will supervise and coach fellow cashiers, escalate issues as needed, and support price checks and transactions across mainline registers and Self-Checkout. Previous cashier experience is preferred to guide and train a team effectively.

Qualifications

• 1+ years of cashier experience preferred.
• Strong customer service skills.
• Experience assisting in coaching or training cashiers (preferred).

Responsibilities

• Process checkout and returns transactions.
• Monitor and maintain Self-Checkout area.
• Provide first-level escalation for customer issues.
• Assist in supervision, coaching and training of Front End Associates.

Skills

Customer service

Cashier experience

Self-Checkout supervision

Tools

Point of Sale (POS)

Job description

78262BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.