Cashier

The Home Depot; New Castle (DE); On-site; USD 19,286,000 - 27,552,000; Full time

Job summary

The Home Depot in Delaware - New Castle area is seeking a Head Cashier to lead checkout operations and support team training. You will ensure fast, friendly, accurate, and safe service at the front end, handle transactions, monitor Self-Checkout, and assist in coaching cashiers.

The role emphasizes proactive product knowledge and customer engagement to identify selling opportunities. Preferred qualifications include 1+ years of cashier experience.

Qualifications

• 1+ years of cashier experience preferred.

Responsibilities

• Provide customers with fast, friendly, accurate and safe service.
• Process Checkout and/or Return transactions and monitor Self-Checkout area.
• Escalate customer issues and assist in supervision and training of Front End Associates.

Skills

Cashier experience

Job description

72866BR

Job Description

Position Purpose

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.