Cashier

Atlanta-Fulton County Zoo; Atlanta (GA); On-site; USD 17,000 - 21,000; Part time

Job summary

Zoo Atlanta is seeking a part-time Cashier in the Visitor Services department. You will sell tickets, memberships, rides wristbands and other items, handle cash and cards, and provide friendly guest service at the entrance and throughout the park.

The ideal candidate has 2–3 years of sales experience, strong computer and writing skills, and a patient, people-focused approach. Weekend, holiday, and evening availability is required; prior experience in hospitality or entertainment is a plus.

Qualifications

• High School diploma or GED.
• 2-3 years of sales experience preferred.
• Zoo, hospitality or entertainment industry experience a plus or related experience.
• Experience dealing with the public and computers preferred.

Responsibilities

• Sell tickets and other promotional items to guests.
• Identifies advantages and helps guests select best products.
• Handle cash, credit cards and checks accurately.
• Record discount information and track coupons/promotions with accuracy.
• Provide quality guest interaction and service.
• Issue receipts, tickets, and change with accuracy.
• Balance and clear the terminal and count all fees for the day.
• Restock supplies and maintain a clean workstation.
• May assist in other areas (crowd control or rides) as needed.
• Maintain courteous relationships with guests and team members.
• Perform other duties as assigned by management.

Skills

People skills

Computer skills

Sales experience

Public interaction

Education

High School Diploma or GED

Job description

Job Title:Cashier

Department:Visitor Services

Reports to:Guest Experience Manager

FLSA Status:Non-Exempt

Job Status:Part-time

Job Purpose: Responsible for collecting of admission fees, donations, distribution of maps, and other promotional materials to our guests. Achieves maximum sales profitability by effectively selling tickets, memberships, rides wristbands, and/or related services. Offer outstanding guest service skills.

Essential Duties & Responsibilities

• Sell tickets and other promotional items to guests
• Identifies advantages and compares organization’s products/services and assists guest in selecting those best suited to their needs
• Ability to handle cash, credit cards and checks accurately
• Operates a computer terminal and record discount information, separately tracking each coupon and promotion. Ability to make change and to perform simple arithmetic calculations with accuracy and with reasonable speed
• Provide quality guest interaction and service
• Issues receipts, tickets, and change with accuracy
• Balances and clears terminal and counts all fees received for the day
• Keeps workstation and surrounding area clean and organized. Restocking of supplies each day as needed
• May be on occasions assigned to assist in other areas of the zoo with crowd control or assist with rides department
• Ability to deal courteously with the public and zoo team members. Develop and maintain harmonious relationship with other employees
• Performs other duties as assigned by department management team

QUALIFICATIONS:

Knowledge:

• Possess good writing and verbal skills
• Computer skills required
• Zoo, hospitality or entertainment industries a plus or related experience
• 2-3 years of sales experience preferred
• Experience dealing with the public and computers preferred

Special skills and abilities:

• Must have outstanding ability to work with people
• Must enjoy being around/with children
• Must have exceptional customer service skills
• Mandatory availability on Saturdays and Sundays, as well as most holidays and evenings.

Education:

• High School diploma or GED

PHYSICAL DEMANDS:

• Must be able to lift 35+ lbs

WORK ENVIRONMENT:

• Must be able to sit or stand for long periods of time.
• Must be comfortable working in cold and hot weather conditions.

MISC: This job description is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment.

Zoo Atlanta is an Equal Opportunity Employer and provides a Smoke-free and Drug-free Work Environment