Cashier

Pollo Campero; Annapolis (MD); On-site; USD 18,000 - 26,000; Full time

Job summary

Pollo Campero is seeking a Front of House Team Member, Cashier to welcome guests, explain the menu, and guide them to place orders that meet preferences. You will handle POS transactions, assist with packaging and dine-in service, and ensure accuracy and speed during busy periods.

In this role you will maintain a friendly, service-focused attitude, work well in a team, and adhere to safety and hygiene policies while supporting overall restaurant operations, including nights, weekends and

Qualifications

• Must be 18 years of age or older.
• Fluent in English & Spanish.
• 1+ year of experience in similar roles (preferred).
• Able to lift and push 50 lbs.
• Able to stand for long periods.
• Flexibility to work nights, weekends, and holidays.
• Follow company Personal Care and Hygiene policies.
• Authorized U.S. work documents.

Responsibilities

• Welcoming guests on every visit.
• Be knowledgeable of menu items and suggest meals.
• Verify orders for accuracy; manage to-go orders; process POS transactions.
• Operate cash register and handle money and change accurately.
• Count register before/after shifts with management.
• Assist with front line food preparation and take-out orders.
• Ensure customer satisfaction with fast, friendly service and quality products.
• Communicate effectively in a busy restaurant environment.
• Follow all safety rules, policies, and procedures.

Job description

Overview

The Front of House Team Member, Cashier’s responsibility is to provide an unforgettable experience for our customers thru guiding them around the menu and supporting them in completing an order that fits their needs and expectations.

Responsibilities

• Welcoming new and repeat guests every visit
• Be knowledgeable of all menu items to make meal suggestions and answer questions
• Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures
• Operate cash register and must be able to count money and give change correctly
• Count register before and after each shift with management to ensure no shortage or overage
• Assist with front line food preparation procedures such as packaging and take orders to tables
• Ensure customer satisfaction by providing quick, efficient service and quality products
• Must be able to work with others and communicate effectively in a busy restaurant environment
• Follows and abides all safety rules, policies, and procedures

Qualifications

• Must be 18 years of age or older
• Must be fluent in English & Spanish
• Preferred: 1+ year of experience in similar roles
• Ability to lift and push 50 lbs.
• Ability to stand for long periods
• Flexibility to work nights, weekends, and holidays
• Must follow the company Personal Care and Hygiene policies
• Must be able to produce authorized U.S. work documents

Expected Behaviors

• Be Service OBSESSED
• Friendly, welcoming attitude
• Energetic Team Player
• Must have good interpersonal communication skills to work with customers and other employees
• Sense of urgency
• Attention to details
• Proactively help where it is most needed in the restaurant

Pay Rate

USD $16.00/Hr.