Cash Refund Specialist: Adjustments & Card Payments

Integra Connect; Akron (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Paid Time Off

401k with employer match

Paid Holidays and Floating Holiday

Job summary

Integra Connect is seeking a Cash Refund Representative to research accounts, make calls, and complete adjustments or payment transfers. You will handle returned refunds, UTLs, pre-approvals, cash queues, credit card refunds, unclaimed property, and manual refund requests.

You may also work on special projects as directed by the cash team leadership. The role requires one year of related office experience, a high school diploma or GED, and the ability to work from the Akron, OH office at least

Qualifications

• High school diploma or GED required.
• Associate degree or certificate of completion from a billing and coding school preferred.
• One (1) year prior related office work experience required; Previous cash receipts experience preferred.
• Must be located within driving distance of Akron, OH office. There is a requirement that this position work in the office, on the average, one day per week.
• Understand Medical transportation and billing processes; Terminology on a Patient Care Report (PCR), Hospital Face Sheet, and/or a Computer Aided Dispatch (CAD) Sheet and Insurance terminology.

Responsibilities

• Pre-approve refunds and Process returned refunds and manual checks.
• Process all adjustments through cash work bins and spreadsheets.
• Process refunds to credit cards.
• Support other departments with specific issues and questions; take on special projects when needed.
• Process refunds and unclaimed property.
• Post adjustments and write off reversals from A/R Follow up when necessary.

Skills

Office experience

Attention to detail

Team player

Education

High school diploma or GED

Associate degree or billing/coding certificate

Job description

Integra Connect is seeking a Cash Refund Representative to research accounts, make calls, and complete adjustments or payment transfers. You will handle returned refunds, UTLs, pre-approvals, cash queues, credit card refunds, unclaimed property, and manual refund requests.

You may also work on special projects as directed by the cash team leadership. The role requires one year of related office experience, a high school diploma or GED, and the ability to work from the Akron, OH office at least