About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Payment-posting & Reconciliation Manager
Type: Contract
Compensation: $85/hour
Location: Remote
Responsibilities
- Oversee cash posting and payment reconciliation operations, including ERA/835 processing, manual EOB posting, and lockbox reconciliation.
- Evaluate AI-generated payment posting outputs, ERA matching recommendations, and reconciliation reports for accuracy and completeness.
- Manage electronic and manual payment posting workflows across multiple payers and payment types.
- Reconcile posted payments against bank deposits, lockbox reports, and payer remittances to ensure accuracy.
- Identify and resolve posting errors, misapplied payments, and unapplied cash.
- Collaborate with billing, A/R , and finance teams to resolve payment discrepancies and ensure timely cash close.
Qualifications Must-Have
- 5+ years of experience in cash posting, payment reconciliation, or revenue cycle operations, with at least 2 years in a management role.
- Deep knowledge of ERA/835 electronic remittance processing, EOB interpretation, and lockbox reconciliation.
- Strong understanding of payer payment methodologies and remittance adjustment reason codes.
- Experience managing high-volume payment posting operations across multiple payers.
- Proficiency with billing systems and payment posting platforms ( Epic , Athenahealth , or equivalent).
- Exceptional written and verbal English communication skills.
- High attention to detail with the ability to identify posting errors and discrepancies in AI-generated payment outputs.
Preferred
- CRCR , CPC , or CHFP certification.
- Experience with automated ERA posting platforms and RPA-driven cash posting solutions.
- Background in hospital or physician group cash posting operations with multi-payer complexity.
- Familiarity with AI tools and comfort evaluating AI-generated remittance and payment content.
- Experience developing cash posting SOPs and internal control frameworks.
Application Process (Takes 20-30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
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