Cash Posting Specialist

Concentra, Inc; Westminster (CO); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer 1

Medical, Vision, Prescription, Telemed

Life & Disability Insurance

Paid Time Off & Extended Illness Days

Tuition Reimbursement

Commuter Benefits

Dependent Care Spending Account

Employee Discounts

Job summary

Concentra, Inc is seeking a Cash Posting Specialist to handle posting, reconsideration, and adjustments for all payment types in the Concentra Practice Management system. This role requires accuracy, confidentiality (HIPAA/PHI), and strong cash accounting discipline in a healthcare revenue cycle environment.

The position focuses on applying payments, balancing batches, and resolving posting issues while ensuring compliance with company policy and timely close deadlines.

Qualifications

• High school diploma or GED required
• Six months of demonstrated medical revenue cycle experience
• Specialty training in medical billing and posting preferred
• Proficiency with Microsoft Excel, Outlook and Word

Responsibilities

• Apply payments to appropriate accounts (Workers' Compensation, patient/private/group health, and employer/contract)
• Transfer payments between offices
• Post cash and adjustments per remittance or EOB
• Read and interpret EOBs and balance posting errors
• Balance daily postings and close batches
• Identify denials or short-paid charges and post accordingly
• Maintain unidentified cash and payments with no backup
• Ensure timely and accurate cash application according to policy
• Escalate issues to leadership when needed
• Meet monthly, quarterly, and year-end close deadlines

Skills

Attention to detail

Customer service

HIPAA/PHI handling

Time management

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Specialty training in medical billing and posting

Tools

Microsoft Excel

Outlook

Word

Job description

Cash Posting Specialist

Location: US-CO-Westminster

Overview

Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you’ll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward - always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.

The Cash Application Representative is responsible for the Posting, Reconsideration, and Adjustment of all payment types to the Concentra Practice Management system in a timely and accurate manner. Maintain posting level per company policy.

Responsibilities

• Apply payments to appropriate accounts, such as: Workers Compensation; Patient/Private/ Group Health (Cash & Credit Card) and Employer/Contract
• Transfer payments to other Central Business Offices
• Apply Zero pay EOBs and appropriate reasons for Zero pay
• Ensure payments are recorded in an accurate and timely manner
• Manually post daily cash assignments
• Post cash and adjustments per remittance or Explanation of Benefit (EOB)
• Read and interpret EOBs, balancing, and resolving posting errors
• Balance daily posting against internal control totals
• Manage unidentified cash, or payments received with no back-up
• Post 100% denials or short paid charges
• Post and balance payments received through the mail from patients, customers, and insurance companies
• Post all receipts ensuring the totals match the check total amount
• Close daily payments and batches
• Identify daily EOBs needing reconsideration
• Prepare and disburse all daily Reconsiderations to appropriate Carrier/TPA (CBOs who currently combine the duties of Cash Posting and Reconsideration process)
• Identify EOBs in need of Reconsideration, copy and distribute to appropriate department (CBOs who do not currently combine Cash Posting and Reconsideration process)
• Maintain Status Report (CBOs who currently combine the duties of Cash Posting and Reconsideration process)
• Identify incorrect payments and billing due to various changes (i.e., address change, pricing, etc.)
• Submit Employer/Contract changes for verification according to the customer service package
• Escalate issues preventing accurate cash application to leadership
• Apply appropriate Worker Compensation adjustments, Focus, First Health, CCN, Contractual, etc.
• Apply appropriate Employer (Contract) adjustments, Customer Service, Price etc.
• File monthly batches
• Ensure adjustment requests have proper supporting documentation
• Meet or exceed departmental productivity standards
• Meet all monthly, quarterly, and year-end close deadlines as they relate to cash application duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

• High school diploma or GED equivalent
• Specialty training in medical billing and posting preferred

Job-Related Experience

• Customarily has at least six months of demonstrated medical revenue cycle experience

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Familiarity with Microsoft Excel, Outlook, Word
• Ability to communicate effectively
• Excellent time management skills
• Excellent writing and documentation skills
• Strong attention to detail
• Ability to operate 10-key numeric pad by touch
• Ability to work under tight time schedules
• Requires outstanding decision making and excellent problem-solving skills
• Ability to successfully aid in all areas of training and staff development
• Ability to work independently as well as a team player
• Ability to handle multiple tasks, projects, duties, and priorities

Additional Data

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days Offered
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

This position is eligible to earn a base compensation rate in the range of $20.00to $23.00 hourlydepending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.

• Accepting applications through 10/20/26 date
• External candidates: submit your application on concentra.com/careers
• Current colleagues: visit the internal career portal on the main page of MyConcentra to apply

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an equal opportunity employer, including disability/veterans

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.