Cash Posting Specialist

Concentra; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) with employer match

Medical/Vision/Prescription/Dental

Life Insurance/Disability

Paid Time Off

Job summary

Concentra is seeking a billing specialist to post and reconsider various payments, ensuring accuracy in the Central Billing Office. The role emphasizes strong communication, organization, and adherence to Concentra policies.

You will handle payment applications, adjustments, and daily reporting while maintaining confidentiality and delivering timely results across a multi-location practice.

Qualifications

• High School education; medical billing training or related experience preferred.
• Experience in a multi-location medical practice.

Responsibilities

• Apply payments within the billing system accurately and timely.
• Transfer payments to other Central Business Offices as needed.
• Process zero pay explanations of benefits and related adjustments.
• Post payments per company policy and verify balances.
• Verify payments and reconcile outstanding balances.
• Process batches and use correct payment transaction types.
• Research charge backs and bad checks; resolve discrepancies.
• Prepare daily reports and monitor trends; notify relevant staff.
• May perform lead duties as required.

Skills

Strong computer skills

MS Word & Excel

10-key by touch

Customer service

Problem solving

Independent work

Attention to detail

Verbal & written communication

Education

High School diploma (prefers some college or medical billing training)

Tools

None

Job description

Overview

Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.

JOB SUMMARY

The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks related to posting, reconsiderations and adjustments of all payment types to the billing and collection system. The position requires excellent communication, customer service and organizational skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures.

Responsibilities

• Payment application.
• Transfers payments to other Central Business Offices as necessary and follows appropriate transfer out procedures.
• Processes zero pay explanation of benefits and appropriate reasons for zero pay.
• Performs and maintains posting level per company policy.
• Verifies payments and matches outstanding balances.
• Processes batches and uses correct payment transaction type.
• Researches and processes charge backs and bad checks.
• Creates, reviews, processing of all data on daily reports.
• Monitors discrepancies and makes needed adjustments.Notifies appropriate personnel of trends or problems with specific payers, contracts or fee schedule adherence.
• May perform lead duties.

Reconsiderations

• Prepares status report of all reconsiderations.
• Prepares and disburses all daily reconsiderations to appropriate carrier or third party administrator.
• Applies appropriate adjustments.

Other Duties

• Performs additional duties as assigned or deemed necessary.

Qualifications

EDUCATION/CREDENTIALS

• High School education, prefer some college or specialty training in medical billing or equivalent job relevant experience

JOB RELEVANT EXPERIENCE

• Experience with a multi location practice

DEMONSTRATED JOB-RELATED SKILLS/COMPETENCIES

• Strong computer skills
• Microsoft Word and Excel knowledge and experience
• Ability to operate 10 key numerical pad by touch
• Ability to work under tight time schedules
• Strong customer service and communication skills
• Excellent problem solving skills and ability to handle multiple tasks
• Ability to work independently
• Ability to be detailed oriented
• Ability to assist peersAbility to communicate verbally and in writing

WORKING CONDITIONS/PHYSICAL DEMANDS

Office Environment

• Sitting for extended periods of time
• Ability to lift light weights of up to 35 lbs.

BENEFITS SUMMARY

• 401(k) with Employer Match
• Medical/Vision/Prescription/Dental Plans
• Life Insurance/Disability
• Paid Time Off

Company Culture

If you're looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra.

Confidentiality

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Equal Opportunity Employer

Concentra is an Equal Opportunity Employer, including disability/veterans

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.