Cash Posting Specialist

Concentra, Inc; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with Employer Match

Medical/Vision/Prescription/Dental

Life Insurance/ Disability

Paid Time Off

Job summary

Concentra, Inc is seeking a Cash Posting Specialist in Phoenix, AZ to manage posting, reconsiderations and adjustments across payment types in the billing system. You will ensure timely, accurate processing in line with Concentra policies and procedures, supporting efficient claims handling and revenue cycle operations.

The role requires strong communication, customer service and organizational skills, with the ability to work under deadlines and maintain confidentiality of sensitive

Qualifications

• High School diploma required; college or medical billing training is a plus.
• Experience with healthcare billing or multi-location practices preferred.
• Strong computer proficiency and attention to detail are essential.

Responsibilities

• Apply payments and post to billing system.
• Transfer payments to other Central Business Offices as needed.
• Process zero pay explanations and justify zero pay.
• Verify payments and match balances.
• Process batches with correct payment types.
• Research chargebacks and bad checks.
• Prepare and review daily data reports and identify discrepancies.
• Communicate trends or problems to appropriate personnel.
• May perform lead duties and oversee reconsiderations.

Skills

Computer skills

MS Word

MS Excel

10-key by touch

Time management

Customer service

Problem solving

Independence

Attention to detail

Written & verbal communication

Education

High School diploma

Tools

MS Word

MS Excel

Job description

Cash Posting Specialist

Location

US-AZ-Phoenix

Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.

JOB SUMMARY

The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks related to posting, reconsiderations and adjustments of all payment types to the billing and collection system. The position requires excellent communication, customer service and organizational skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures.

MAJOR DUTIES AND RESPONSIBILITIES

• Payment application.
• Transfers payments to other Central Business Offices as necessary and follows appropriate transfer out procedures.
• Processes zero pay explanation of benefits and appropriate reasons for zero pay.
• Performs and maintains posting level per company policy.
• Verifies payments and matches outstanding balances.
• Processes batches and uses correct payment transaction type.
• Researches and processes charge backs and bad checks.
• Creates, reviews, processing of all data on daily reports.
• Monitors discrepancies and makes needed adjustments.
• Notifies appropriate personnel of trends or problems with specific payers, contracts or fee schedule adherence.
• May perform lead duties.
• Reconsiderations.
• Prepares status report of all reconsiderations.
• Prepares and disburses all daily reconsiderations to appropriate carrier or third party administrator.
• Applies appropriate adjustments.

Other Duties

• Performs additional duties as assigned or deemed necessary.

EDUCATION/CREDENTIALS

• High School education, prefer some college or specialty training in medical billing or equivalent job relevant experience

JOB RELEVANT EXPERIENCE

• Experience with a multi location practice

DEMONSTRATED JOB-RELATED SKILLS/COMPETENCIES

• Strong computer skills
• Microsoft Word and Excel knowledge and experience
• Ability to operate 10 key numerical pad by touch
• Ability to work under tight time schedules
• Strong customer service and communication skills
• Excellent problem solving skills and ability to handle multiple tasks
• Ability to work independently
• Ability to be detailed oriented
• Ability to assist peers
• Ability to communicate verbally and in writing

WORKING CONDITIONS/PHYSICAL DEMANDS

• Office Environment
• Sitting for extended periods of time
• Ability to lift light weights of up to 35 lbs.

BENEFITS SUMMARY

• 401(k) with Employer Match
• Medical/Vision/Prescription/Dental Plans
• Life Insurance/Disability
• Paid Time Off

If you're looking for an organization that cares for your growth and well-being as much it does its patients, consider Concentra.

This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Concentra is an Equal Opportunity Employer, including disability/veterans

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.