Cash Operations Technician - Madison, WI

Paycom; Madison (WI); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

4-day work week

Company vehicle

Sign-on bonus

Paid training

Profit sharing

Job summary

Cash Depot in Madison, WI is seeking a Cash Operations Technician to manage ATM and related equipment across the territory. The role combines cash management, field service, driver duties, and customer interactions in a largely independent capacity.

The ideal candidate will hold a High School Diploma or GED, possess a valid driver's license, and demonstrate strong attention to detail and communication skills.

Qualifications

• High School Diploma or GED required.
• Valid Driver's License with a clean driving record.
• Ability to lift and move equipment as required.
• Strong attention to detail and excellent customer service skills.
• Excellent communication skills and reliability.

Responsibilities

• Replenish ATM cash inventories.
• Perform ATM and Smart Safe cash pulls.
• Deliver coin orders and process deposits.
• Follow cash handling and security procedures.
• Complete route assignments accurately and efficiently.
• Clear ATM jams and perform basic maintenance.
• Escalate complex issues when needed to ensure service quality.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Job description

Job Details: Job Location: Cash Operations Technician - Madison WI - Madison, WI, Salary Range: $24.00 - $25.00 Hourly, Cash Operations Technician

Why Join Cash Depot?

Join a company that values independence, accountability, and customer service.

Cash Depot is the nation's largest independent provider of retail cash management, ATM solutions, consumer financial services, and AirVac systems. Since 1983, we have built our reputation on delivering dependable service, innovative technology, and strong customer relationships nationwide.

We're looking for individuals who enjoy working independently, solving problems, managing responsibilities with minimal supervision, and delivering exceptional service in the field.

What We Offer

• Guaranteed 40-hour work week
• Paid drive time
• 4-day work week (Monday, Tuesday, Thursday & Friday)
• Company vehicle
• $2,000 Sign-On Bonus
• Paid training
• Stable, year-round work
• Profit Sharing Program
• Advancement opportunities

Position Summary

As a Cash Operations Technician you will be responsible for managing cash operations and performing first-line maintenance on ATMs, Smart Safes, and AirVac equipment throughout your assigned territory.

This role offers the opportunity to work independently while combining customer service, cash management, route operations, and basic troubleshooting responsibilities.

What Will You Do

Cash Operations

• Replenish ATM cash inventories
• Perform ATM and Smart Safe cash pulls
• Deliver coin orders and process deposits
• Follow all cash handling and security procedures
• Complete route assignments accurately and efficiently

Equipment Support

• Clear ATM jams
• Replenish receipt paper
• Perform machine diagnostics
• Reboot equipment
• Install software updates
• Escalate advanced issues to skilled technical support team

Customer Service

• Build strong customer relationships
• Respond to customer needs professionally
• Communicate effectively with dispatch and operations teams
• Complete all service documentation accurately and on time

Qualifications

Required

• High School Diploma or GED
• Valid Driver's License
• Clean Driving Record
• Ability to lift and move equipment as required
• Strong attention to detail
• Excellent customer service and communication skills