Cash Operations Technician - Green Bay WI

Cash Depot; Green Bay (WI); On-site; USD 47,000 - 62,000; Full time

Benefits offered by this job

4-day work week

Company vehicle

Sign-On Bonus $2,000

Paid training

Profit Sharing Bonus

Advancement opportunities

Guaranteed 40-hour work week

Paid drive time

Profit Sharing Program

Job summary

Cash Depot in Green Bay, WI is seeking a dependable Cash Operations Technician to manage cash operations and perform first-line maintenance on ATMs, Smart Safes, and AirVac equipment across the territory.

You will replenish ATM cash inventories, handle deposits, run diagnostics, install software updates, and provide excellent customer service while coordinating with dispatch and operations teams to complete routes on time.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License and clean driving record.
• Ability to lift and move equipment as required; physically capable of daily tasks.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Replenish ATM cash inventories and perform cash pulls.
• Deliver coin orders and process deposits.
• Follow cash handling and security procedures and complete routes accurately.
• Perform machine diagnostics, clear jams, and install software updates.

Skills

Customer service

Attention to detail

Valid driver’s license

Independent worker

Route coordination

Education

High School Diploma or GED

Job description

Job Details

Job Location: Cash Operations-Green Bay,WI - Green Bay, WICash Operations Technician

What We Offer

• Guaranteed 40-hour work week
• Paid drive time
• 4-day work week (Monday, Tuesday, Thursday & Friday)
• Company vehicle
• $2,000 Sign-On Bonus
• Paid training
• Stable, year-round work
• Profit Sharing Bonus
• Profit Sharing Program
• Advancement opportunities

Position Summary

As an Cash Operations Technician you will be responsible for managing cash operations and performing first-line maintenance on ATMs, Smart Safes, and AirVac equipment throughout your assigned territory.

This role offers the opportunity to work independently while combining customer service, cash management, route operations, and basic troubleshooting responsibilities.

What You'll Do

Cash Operations

• Replenish ATM cash inventories
• Perform ATM and Smart Safe cash pulls
• Deliver coin orders and process deposits
• Follow all cash handling and security procedures
• Complete route assignments accurately and efficiently

Equipment Support

• Clear ATM jams
• Replenish receipt paper
• Perform machine diagnostics
• Reboot equipment
• Install software updates
• Escalate advanced issues to skilled technical support team

Customer Service

• Build strong customer relationships
• Respond to customer needs professionally
• Communicate effectively with dispatch and operations teams
• Complete all service documentation accurately and on time

Qualifications

Required

• High School Diploma or GED
• Valid Driver's License
• Clean Driving Record
• Ability to lift and move equipment as required
• Strong attention to detail
• Excellent customer service and communication skills
• Ability to work independently and manage daily responsibilities

Preferred

• Cash handling experience
• Route-based service experience
• Mechanical or technical troubleshooting experience
• Experience working in a customer-facing field environment

Benefits

• Paid Holidays
• Paid Time Off (PTO)
• Annual Profit-Sharing Bonus Program –from approximately 15% to 20% of annual earnings, which could equate to $6,800 to $9,100 annually for an employee earning $22.00 per hour.
• Hourly would be an extra $3 to $4
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Company-Paid Life Insurance
• Company-Paid Short-Term Disability
• Wellness Benefit Programs
• Medical Deductible Reimbursement Program

Physical Demands

Physical Demands:

N (Not Applicable)

Activity is not applicable to this position.

O (Occasionally)

Position requires this activity up to 33% of the time (0 – 2.5+ hours/day)

F (Frequently)

Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)

C (Constantly)

Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Push/Pull

Stand

F

Up to 50 lbs.

F

Up to 50 lbs.

F

Walk

F

51 – 100 lbs.

O

51 – 100 lbs.

F

Sit

C

101 – 150 lbs.

O

101 – 150 lbs.

F

Manually Manipulate

C

Over 150 lbs.

O

Over 150 lbs.

O

Reach Outward

F

Reach Above Shoulder

O

Climb

O

Crawl

O

Squat or Kneel

O

Bend

O

Team Members will encounter the following items while performing their job duties, typically while performing their job independently without the assistance of others, and thus Team Members must be able to lift such items as an essential function of this position:

• Dispenser (part) 34 lbs.
• Coin Bag 40 lbs.
• Compressor 40 lbs.
• High Security Base 60 lbs.
• Coin Box 60 lbs.
• Concrete Bag 80 lbs.
• Dolly 86 lbs.
• Top Compartment 140 lbs.
• Vacuum Attachment 310 lbs. (with lifting equipment)
• ATM Machines** 280 – 875 lbs. (with lifting equipment)

**Note: ATMs weighing over 875 lbs. require two (2) Technicians.

Other Physical Requirements:

Vision (Near, Distance, Color, Peripheral, Depth) Sense of Sound - normal

Why Join Cash Depot?

If you're looking for a career that offers stability, independence, and the opportunity to make an impact every day, Cash Depot provides the tools, support, and benefits to help you succeed.

Join a growing company where your contributions are recognized, your schedule provides work-life balance, and your success is rewarded.

ADA REASONABLE ACCOMMODATION STATEMENT:

Cash Depot is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Contact the Human Resources Department if you ever need an accommodation to perform the essential functions of this position. The Company will then engage in an interactive dialogue with you to determine what reasonable accommodations may be available to enable you to perform the essential functions of your position, absent undue hardship.

Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.