Cash Operations Representative

Great American Insurance Group; Kentucky; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Great American Insurance Group is seeking a Cash Operations Representative to research, process, allocate, and record cash transactions for GAIC, MCC, and Republic. The role supports multiple bank accounts and lockboxes, with on-site four days a week and one day remote, ensuring accurate entries and timely processing.

The position emphasizes attention to detail, multi-tasking, and collaboration with Agency Bill and Direct Bill teams in a dynamic insurance finance environment.

Qualifications

• College degree preferred but not required.
• Strong multitasking, attention to detail, organizational skills, and problem-solving abilities.
• Proficiency with Microsoft Office 365 applications, especially Excel.

Responsibilities

• Researching, processing, allocating, and recording cash transactions.
• Managing bank accounts, ACH, wire, check, and lockbox transactions, and resolving exceptions.
• Preparing cash receipt and intercompany journal entries and related disbursements.

Skills

Attention to detail

Multitasking

Organizational skills

Problem solving

Excel

Education

College degree preferred

Tools

Microsoft Office 365

Excel

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

The Cash Operations Representative is responsible for accurately researching, identifying, processing, allocating, and recording cash transactions for Great American Insurance Company (GAIC), Mid-Continent Casualty Company (MCC), and Republic. The position supports multiple bank accounts and lockboxes, manages a variety of payment types, prepares related journal entries and disbursements, and provides critical support to Agency Bill and Direct Bill operations. Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday-Thursday, with the fourth day determined by business needs.

Essential Job Functions and Responsibilities

• Cash Processing: Researching and applying payments, creating journal entries, allocating funds, and recording agency-related receipts.


• Bank and Lockbox Management: Managing ACH, wire, check, and lockbox transactions, resolving exceptions, processing returned payments, and coordinating with banking partners.


• Accounting Support: Preparing cash receipt and intercompany journal entries, including transfers when payments are received by the incorrect legal entity.


• Disbursements: Processing refunds and payments related to funds received in error.


• Reporting and Documentation: Maintaining processing statistics, supporting monthly reporting, and updating procedures and process documentation.


• Team Support: Providing critical support to Agency Bill and Direct Bill operations.


• Performs other duties as assigned.

Job Requirements

• Education: College degree preferred but not required


• Demonstrates multi-tasking, attention to detail, organizational skills, and problem-solving abilities.


• Preferred experience with all Microsoft Office 365 applications, especially Excel.

Scope of Job / Qualifications

• Possesses advanced organizational abilities to manage multiple tasks efficiently.


• Strong attention to detail, organizational skills, and problem-solving abilities.


• Demonstrates interpersonal and communication skills.


• Proven ability to handle confidential information with discretion.

Business Unit

Property & Casualty Finance

Benefits

We offer competitive benefits packages for full-time and part-time employees* Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs.* Excludes seasonal employees and interns.

Why can you trust Great American Insurance Group?

Great American Insurance Group understands the importance of choosing a financially strong company. We are an organization built for the long term and are committed to giving you that strength. For nearly 150 years, Americans have trusted us to protect them. Our innovative insurance solutions and specialization serves niche marketplaces that we know well. This expertise gives us a successful foundation that spans generations. You never know where a career in insurance will take you. Whether you are starting your career or are looking for a company to grow your experience, at Great American Insurance Group, you can join our more than 8,500 employees to \"Be Here. Be GREAT!\"