Cash Office Lead & Guest Service Specialist

Lowes Foods; Apex (NC); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

Lowes Foods in Apex, NC seeks a dedicated Cashier/Guest Service Clerk Supervisor to ensure fast, friendly checkout through consistent standards. You will manage cash, process invoices, support cashier teams, and maintain front end operations.

Applicants should be comfortable handling cash, supervising staff, and executing multiple tasks while delivering excellent guest service. 18+ and able to stand for long periods are required.

Formación

• Friendly, outgoing personality.
• Ability to work well with others.
• Lift 25 lbs occasionally and 15 lbs constantly.
• Read and understand information and direction.
• Knowledge of front end operations.
• Supervise people including training and development.
• Willingness to learn multiple tasks and technical requirements.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Stand for extended periods of time.
• Demonstrate successful use of math skills.
• Work well with computers.

Responsabilidades

• Supervise and provide guest service per standards.
• Prepare weekly cash report and documentation.
• Maintain sales related information.
• Process invoices and transfers.
• Process beer/wine payments.
• Prepare bank deposits per policy.
• Support cashier and retail verification activities.
• Handle payroll check approvals/cashing.
• Ensure accurate daily cash count.
• Process guest needs (money orders, stamps, lottery).
• Process returned checks per policy.
• Maintain security of cash office and tills.
• Monitor Operator Activity Report and audits.
• Maintain front-end schedule for guest service levels.
• Process guest orders to meet No Noticeable Wait policy.
• Perform other duties as assigned by management.

Conocimientos

Friendly personality

Team collaboration

Lifting capability

Reading/comprehension

Front-end operations

Supervisory skills

Multitasking ability

Communication/guest service

Age requirement

Stamina

Math skills

Computers proficiency

Descripción del empleo

Lowes Foods in Apex, NC seeks a dedicated Cashier/Guest Service Clerk Supervisor to ensure fast, friendly checkout through consistent standards. You will manage cash, process invoices, support cashier teams, and maintain front end operations.

Applicants should be comfortable handling cash, supervising staff, and executing multiple tasks while delivering excellent guest service. 18+ and able to stand for long periods are required.