Front End Supervisor: Cash, Guest Service & Payments

Lowes Foods; Raleigh (NC); Vor Ort; USD 18.000 - 25.000; Vollzeit

Zusammenfassung

Lowes Foods in Raleigh seeks a knowledgeable Guest Service Supervisor to ensure fast, friendly checkout and accurate cash handling, while upholding guest service standards. You will supervise front-end staff and manage daily cash, processing invoices and supporting cashier activities to maintain efficient store operations.

Role focuses on guest satisfaction, No Noticeable Wait policy, and adherence to cash office procedures.

Qualifikationen

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs occasionally and 15 lbs constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Aufgaben

• Sales, Cash and Invoice Accounting.
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Cash Related Activities.
• Prepare bank deposits according to policy.
• Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.).
• Handle payroll check approval/cashing according to company policy.
• Ensure that an accurate daily cash count is completed.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.
• Cash Office Security.
• Ensure the security of the cash office and store funds.
• Maintain accountability standards of cashier tills.
• Maintain supplies needed for front end and cash office.
• Cashier/Guest Service Clerk Performance Reports.
• Monitor and analyze the Operator Activity Report.
• Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
• Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• Perform all other duties as assigned by management.

Kenntnisse

Friendly personality

Team player

Lift 25 lbs

Read and understand directions

Front end operations knowledge

Supervision and training

Learn multiple tasks

Guest service skills

18+ years old

Stand for long periods

Math skills

Computer use

Jobbeschreibung

Lowes Foods in Raleigh seeks a knowledgeable Guest Service Supervisor to ensure fast, friendly checkout and accurate cash handling, while upholding guest service standards. You will supervise front-end staff and manage daily cash, processing invoices and supporting cashier activities to maintain efficient store operations.

Role focuses on guest satisfaction, No Noticeable Wait policy, and adherence to cash office procedures.