Cash Office & Front-End Lead (Full-Time)

Sunset / Grand; Long Grove (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Life, Vision, and STD

401(k)

Paid Time Off

Paid Training

Job summary

Sunset Foods is seeking a front-end cashier/cash office associate to manage the cash office and customer service desk. The role involves training and scheduling staff, monitoring cashier performance, and handling money orders, deposits, and safe counts.

You will address customer questions and ensure compliance with health and store policies. Requirements include 1–2 years in grocery front-end operations, strong customer service, and solid communication skills.

Qualifications

• 1–2 years experience in grocery front-end operations.
• Excellent customer service skills.
• Strong verbal and written communication.
• Proficient with iPad, Excel, Word, and email.

Responsibilities

• Manage cash office and customer service desk duties.
• Train and schedule staff.
• Monitor cashier performance and cash handling.
• Manage money orders, deposits, and safe counts.
• Address customer questions and concerns.
• Observe store rules and health regulations.
• Prepare over/short reports to Store Director.
• Perform additional duties as assigned.

Skills

Customer service

Communication

Tools

iPad

Excel

Word

Email

Job description

Sunset Foods is seeking a front-end cashier/cash office associate to manage the cash office and customer service desk. The role involves training and scheduling staff, monitoring cashier performance, and handling money orders, deposits, and safe counts.

You will address customer questions and ensure compliance with health and store policies. Requirements include 1–2 years in grocery front-end operations, strong customer service, and solid communication skills.